Data privacy and cookie policy

Data Protection Declaration

We are pleased about your visit on our website  www.qualifyze.com and app.qualifyze.com. Protecting your personal data is important to us and we want you to feel safe when visiting our website. For this reason, we have compiled here some important information about the data that is collected, processed and used when using our website in compliance with data protection regulations (“Data Protection Declaration”).

Personal data are individual details about personal or factual conditions of a specific or identifiable natural person. This includes information such as your real name, your address, your e-mail address, your telephone number and your date of birth. No personal data are on the contrary such information that cannot be associated with your real identity; this includes, for example, the number of users of our website or comparable summarized information.

1. SCOPE AND RESPONSIBLE AUTHORITY

This privacy policy applies to the website www.qualifyze.com and all related websites, applications, services, and tools referring to this Privacy Policy, regardless of the type of access and including access via mobile devices.

Responsible for the processing of your personal data is Qualifyze GmbH, Taunusanlage 8, 60329 Frankfurt am Main, Deutschland.

In the event of changes to this Privacy Policy, we will post the amended Privacy Policy and the effective date of the amended Privacy Policy on this website. We therefore recommend to read the Data Protection Declaration at regular intervals. Changes that affect your consent will only be made by request for consent. This Data Protection Declaration is valid from 01.01.2018.

2. THE COLLECTION OF PERSONAL DATA AND TRANSMISSION

You can visit our website without giving any personal information. If you have registered with us, you have chosen to provide us with your personal data and not to remain anonymous to us.

We collect the following types of personal data to enable you to use and access our website, applications, services and tools, to provide you with a more personal and better user experience and to customize content:

Automatically recorded data

Upon accessing our website, we temporary log information about the type and duration of use (general usage data , e.g. the connection data of the requesting computer, the websites you visit on our site, the date and duration of your visit, the identification data of the browser and operating system type used and the website from which you visit us), which is transmitted to us from your computer, mobile device or other technical device. This is to provide you with a more personal and better user experience and to customize content.

Cookies, Web Beacons and Similar Technologies

We also use Google Analytics and data collected through cookies, web beacons and other similar technologies. More detailed information on how we use these technologies and how you can prevent their use can be found in our cookie statement.

Data provided by you

Additional personal data is not collected unless you provide this information voluntarily, e.g. as part of registration, application, a survey or for implementation an information request. These include:

•  Information you provide when setting up a user account or registering for our services, such as your name, company address, e-mail address, telephone number, and professional title.
•  Data that you transmit to us via social media, websites or services;
•  Usage data regarding your activities on our website;
•  Data transmitted through community discussions, chats, problem resolution and correspondence/feedback on the website or by e-mail/fax/post;
•  other personal data which we ask you to provide and which we require for your authentication or for verification in the event of suspected violation of our terms of use (e.g., if permitted by law, a copy of your ID or a copy of invoice to verify your address or your identity).

We use Google Analytics to determine the frequency of use and the number of users of our website. Details can be found in our cookie’s policy.

Collection of information from social media and sign-on services

We offer sign-on services that allow you to access our website, applications, services and tools using credentials from other services (such as Facebook). We also offer services that allow you to share information with other social media sites such as Facebook, Google Plus, Twitter and others.

You are free to give us access to certain Personal Data stored on such third-party websites. Which personal data we can access depends on the respective website and is controlled by your data protection settings on this website and your consent. By linking an account managed by a third party to your user account set up with us and authorizing access to this information, you agree that we may collect, use and store information from this website in accordance with this Privacy Policy.

3. PROCESSING AND USE OF PERSONAL DATA

We collect and use personal information to enable you to access our website and/or use our services, applications and tools, to provide the desired customer service, to provide relevant information about your user account and our services, and to provide you with a secure, smooth, efficient and personal user experience. The processing and storage of personal data takes place on servers in the European Union.

The processing and use takes place in particular for the purposes,

•  provide you with access to our website, applications, services and tools as well as the desired customer service by e-mail or telephone;
•  Prevent, detect and investigate fraud, security breaches and prohibited or illegal activities and enforce our Terms of Use;
•  to adapt, measure and improve our services and content;
•  contact you by telephone or e-mail to resolve disputes, enforce fee claims, resolve problems with your user account or our website, our services, applications or tools or for any other legally permitted purposes;
•  to contact you by telephone or e-mail and to inform you about our services and the services of our group of companies, targeted marketing activities, service updates and advertising offers if you have given your express consent and/or if the statutory requirements are given;
•  provide you with other services that you have expressly requested in accordance with the description provided when collecting the data.

Use of Personal Data for Marketing Purposes

If you have given us your consent in accordance with the statutory provisions, we will use your personal data for the following purposes:

•  inform you about websites, applications, services and tools that we offer;
•  to inform you about targeted marketing campaigns and advertising offers;
•  to personalize, evaluate and improve our advertisements. We use remarketing services to advertise on third-party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our website. 
•  We assure you that we will not pass on your personal data to third parties for their marketing purposes without your express consent. We may combine your personal data with information we receive from other sources and use it to improve and personalize advertisements and marketing activities directed at you.

You may have expressly given us the following consent and we have recorded your consent. According to the German Telemedia Act (TMG), we are obliged to keep the content of consents available for retrieval at any times:

“Yes, please inform me regularly by e-mail about surveys, news and offers from Qualifyze. I can revoke this consent at any time with effect for the future.”

Objection against the use of your personal data

If you do not wish to receive marketing and advertising messages from us, you can indicate this in direct contact with us (e.g. by e mail to info@qualifyze.com) or unsubscribe via the registration link in the marketing or advertising message.

4. CLOSURE OF YOUR DATA BY US

We disclose personal data in order to fulfill legal obligations, to investigate complaints about offers or content that infringe the rights of third parties and to protect the rights, property or safety of others, or in this regard if you have given us your consent. This information will only be disclosed in accordance with the applicable laws. As stated above, we will not disclose your personal data to third parties for their marketing purposes without your express consent. Data can be transmitted to the following recipient groups:

•  Authorized service providers who support us in our business operations (in particular fraud investigations, invoice dept collection, advertising agencies, website operation, partner programs and advanced presentation options, transport service providers).
•  Third-party providers of websites, applications and tools by which we work in accordance with our Terms of Use to publish or promote your advertisement and their content on their website or in their applications and tools. If we also transfer personal data to such third party providers with the content of your advertisements, this happens exclusively on the basis of a written contract which limits the use of the personal data by the third party provider and obliges them to take security measures with regard to this data. In particular, third parties are not permitted to sell, rent or in any other way pass on to third parties the personal data contained in your advertisements.
•  Other third parties to whom we send your data at your express request (or about whom you have been expressly notified and to whom you have given your consent when using a particular service).
•  Owner of intellectual property rights, if the corresponding owner of an intellectual property right or a third party authorized by the owner believes in good faith that an advertisement infringes the rights of the owner. Before the owner of intellectual property rights receives personal data (such as name, address, location, postcode, country, telephone number, e-mail address and company), he must conclude a non-disclosure agreement which, among other things, provides that this data may only be used in connection with legal proceedings and/or obtaining legal information and/or to answer questions by the user who placed the advertisement.
• criminal prosecution or supervisory authorities or authorized third parties on the basis of a request for information in connection with an investigation procedure or the suspicion of a criminal offence, an illegal act or other actions which may give rise to legal liability for us, you or another user. In such cases, we will disclose information necessary for the investigation such as name, city, postcode, telephone number, e-mail address, previous user name, IP address, fraud complaints and offer overview. In order to protect your privacy, we will not disclose your personal data to law enforcement authorities, regulatory authorities or other third parties without a subpoena, court order or comparable legal proceedings, unless we are not convinced that disclosure is necessary to avert imminent danger to life and limb, property or financial assets, to report suspicions of unlawful actions or to otherwise protect our users from unlawful actions.

Information that you publish on our website and provide to other users

Our online marketplace allows users to submit advertisements and other information to publishers and other users so that other users can access this information. Since you can also contact other users directly via our online marketplace, we recommend that you pay close attention to how you publish your personal data and to whom you transfer it. The responsibility to publishing personal data via our online marketplace and to transmit to other users is your exclusive responsibility and we cannot guarantee the protection or security of such shared data.

In the event that you visit our website from a computer shared by several users or from a computer in an Internet café, we strongly recommend that you log out properly after each session. If you do not want the shared computer to store personal information and/or your login information, you must delete the cookies and/or history log for your website visits.

Standard Information in Advertisements

On our website, the location information of registered trade dealers and buyers is transmitted to external service providers that may be located outside the European Economic Area (EEA) for the purpose of displaying maps with location information in advertisements.

“Yes, I want my location information to appear on a map as part of my advertisement.”

5. USE OF SOCIAL MEDIA PLUGINS

Plugins of the social networks of Facebook Inc, USA (“Facebook”; overview of Facebook plugins ), Twitter Inc, USA (“Twitter”) can be integrated on our website via „Tweet-Button“ or „Follow-Button“ and Google Inc., USA ( „Google+“ ) (for more information click on the link of the respective network). When you visit our website, which contains such a plugin, the plugin establishes a direct connection between your browser and the server of the respective social network. The social network provider receives the information that you have visited our site with your IP address. If you click the plugin while logged into your account, you can link the content of our website to your social networking profile. This allows the social network to associate the visit to our site with your account. indicate that we, as the provider of the pages, are not aware of the content of the transmitted data or its use by the provider of the social network. For more information, see the social networks’ privacy policy, which you can access here for the social networks Facebook, Twitter und Google+.

Please note that you must be logged out of your social network account if you visit our site and do not want your social network or social networks to associate your visit to our site with your account.

6. DATA SECURITY

Qualifyze takes all necessary technical and organizational security measures to protect your personal data from loss, unauthorized access or other misuse. Your data is stored in a secure operating environment that is not accessible to the public.

7. ACCESS, MODIFICATION, INFORMATION, NOTIFICATION, DELETION AND BLOCKING

You have the right to request information from us at any time about all of your personal data stored by us within the framework and scope of your legal rights to information, correction and blocking/deletion. You can reach us for this purpose at the contact details given at the end of this Data Protection Declaration.

We will process your request within a reasonable time and treat your personal data in accordance with the applicable legal provisions.

In compliance with the data protection regulations, we will also delete the personal data stored on your person without your intervention if their knowledge is no longer necessary to fulfill the purpose for which they were stored or if their storage is inadmissible for other legal reasons. In some cases provided for by law (e.g. legal storage obligations) your data may be blocked instead of being deleted.

8. PROTECTION AND STORAGE OF PERSONAL DATA

We protect your data through technical and organizational security measures to minimize risks in connection with loss, misuse, unauthorized access and unauthorized disclosure and modification of this data. For example, we use firewalls and data encryption, but also physical access restrictions for our data centers and authorization controls for data access. However, if you believe that your account has been misused, please report this to us at info@qualifyze.com.

9. OTHER INFORMATION

Abuse and unwanted communication (“spam”)

We do not tolerate any abuse of our website. You are not permitted to place other users of our website on your (e-mail or postal) mailing list for commercial purposes. This also applies in the event that you have made a transaction with this user, unless the user has expressly given his consent. If you notice that someone is abusing our website (in the form of spam or spoof emails), please report this to us at info@qualifyze.com.

Email/Message Tools

Your name will appear as the sender by using our email message tools. You may not use our email/message tools to send spam or other content that violates our Terms of Use.

Third Parties

websites on the Internet, different rules may apply to their use or disclosure of the information you share. We have no control over the Data Protection Declaration of third parties that may apply to you in such cases. When we work with third parties to provide certain services or for this purpose to use third party tools, we expressly indicate what privacy policy applies to you. We recommend that you enquire before passing on personal data to third parties and inform yourself about their data protection procedures.

Questions and Contact

If you have any questions regarding this Data Protection Declaration or the processing of your personal data or in the event of requests for information or corrections, suggestions or complaints, you can contact us at any time at the following address:

Qualifyze GmbH

Taunusanlage 8

D-60329 Frankfurt am Main

Telefon: +49 69 96758128

info@qualifyze.com

You can revoke your declaration of consent to the use of your personal data at any time with effect for the future by arranging the deletion of your user account by contacting us under the above contact data.

Cookie’s Policy

(Cookies, Web- Beacons and similar Technologies)

Like most websites, we or our authorized service providers use the following within the framework of our website www.qualifyze.com and our applications, services and tools, cookies, web beacons and other similar data storage technologies. These technologies are essentially small data files stored on your computer, tablet, mobile phone or other device that allow us to collect specific information each time you visit our website or use our services, applications, messaging and tools to provide you with a better, faster and safer user experience and to customize content and ads.

1. WHAT ARE COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES?

The specific names and types of cookies, web beacons and other similar technologies we use may change. In order to better explain this explanation and our use of these technologies, we have compiled the following short list of important terms and their definitions for you:

“Cookies“ are small files that allow us to store specific information about you on your PC when you visit our website. Cookies help us to determine the frequency of use and the number of users of our website and to make our offers as safe, convenient and efficient as possible for you.

These cookies allow third parties to identify what you find popular, allowing a more personalized and relevant selection of advertisements to be displayed when you browse the internet. They normally won’t just be from us, but build an overall, but anonymous, picture of an individual’s preferences based on how they have browsed the internet, in order to deliver more relevant advertising. 

On the one hand, we use so-called “session cookies”, which are only stored temporarily for the duration of your use of our website. On the other hand, we use “permanent cookies” to record information about computers that repeatedly access our website. This enables us to offer you optimal user guidance, to “recognize” you and to present you with as varied a website and new content as possible in case of repeated use. The content of a permanent cookie is limited to an identification number. The validity period of a permanent cookie is 100 days; after these 100 days the cookie is automatically deleted. Name, IP address or other information about your real identity are not stored, and we also do not create individual profiles about your usage behavior. In addition, you may also be affected by “initial provider cookies” when using our website. These are deposited by the website you are visiting. It is also possible that so-called “third party cookies” may exist, which are stored by a website other than the one you are visiting.

Web-Beacons are small graphic files (also known as “pixel tags” or “clear GIFs”) that may be contained in our website, our services, applications, messaging functions and tools and are usually used in conjunction with cookies to identify users or user behavior.

Similar technologies are technologies that use shared local objects or local storage functions such as Flash cookies, HTML 5 cookies and other web application software methods to store data in your browser or on your end device. These technologies can work across all your browsers and in some cases may not be fully managed by your browser, but may need to be managed directly through your installed applications or endpoint. We do not use these technologies to store data for the personalization of advertisements on our or other websites.

2. YOUR CHOICES AND OUR USE OF COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES

We offer certain website features, services, applications and tools that are only available through the use of these technologies. You can block, delete or deactivate these technologies at any time if your browser, your installed application or your end device supports it. In particular, you can use our offers without cookies by deactivating the storage of cookies (e.g. under Extras/Internet options) in your respective browser, limiting them to certain websites or setting your browser so that it notifies you as soon as a cookie is sent. The settings must be set separately for each browser you use. For this purpose, the various browsers offer different functions and options. You can also delete cookies from your PC’s hard drive at any time (e.g. Firefox: Tools > Settings > Privacy > Show cookies > Remove cookie / Remove all cookies; Internet Explorer: Tools > Internet Options > Delete general browser history / Cookies). Please note, however, that in these cases you must expect a limited display of our website and limited user guidance.

The collection and use of personal data using these technologies only takes place with your knowledge and your previous information by informing you in this statement about the use of the technologies and giving you the opportunity to deactivate these technologies if you wish as described above.

3. USE OF THESE TECHNOLOGIES BY AUTHORIZED EXTERNAL SERVICE PROVIDERS

We work with external companies, so-called service providers, which are entitled, with our permission, to place third party cookies, web beacons or similar technologies for storing data on our website or in our services, applications and tools. These service providers help us to provide you with a better, faster and safer user experience.

These service providers use these technologies to help us deliver our own content and advertisements and to create anonymous website metrics and analysis. For more information on the use of Google Analytics, please refer to the section on range measurement and Google Analytics below. We do not allow any of these service providers to collect any personal information on our website or in our services, applications and tools for their own purposes. The use or collection of personal information by these service providers is subject to privacy and non-disclosure agreements with us and other legal restrictions. The Data Protection Declarations of the respective third party providers apply to third party providers cookies.

Except for the use of these technologies by our service providers or other authorized third party providers, we do not allow third party content (such as offers, user-to-user communications, comments, reviews, etc.) on our website that contains or uses cookies, web beacons, or similar technologies to track or collect your personal information. If you suspect that an offer or third-party content on our site may collect personal information or use tracking technologies, please report it at info@qualifyze.com.

4. GOOGLE ANALYTICS AND HOTJAR

Google Analytics

We use Google Analytics, a web analysis service of Google Inc. (hereinafter “Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of our website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on our website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of Qualifyze to evaluate your use of our website, to compile reports on website activities and to provide Qualifyze with further services associated with website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

We also use Google Analytics reports to evaluate anonymous data to

•  demographic characteristics (e.g. age and gender) and interests of our website visitors; and
•  regarding the success of our advertising on other websites (e.g. number of impressions, clicks on ads)

that we receive via third-party cookies or similar technologies and process in Google Analytics. The third parties have obtained this information through interest-based advertising. We also use this anonymous information for targeting and retargeting purposes in order to provide content tailored to your interests, including advertisements, on our and other websites or to have it provided by third-party providers (in connection with the use of third-party cookies).

Our website uses Google Remarketing, a service of Google LLC. This service uses cookies and similar technologies to display personalized advertising messages on websites that work with Google. Cookies and similar technologies are also used to perform the analysis of website usage as a basis for the creation of interest-based advertisements. If you use a Google Account, depending on the settings in your Google Account, Google may link your Google web and App browsing history to your Google Account and use information from your Google Account to personalize ads. If you don’t want this association with your Google Account, you’ll need to log out of Google before you can access our website.

As described above, you can configure your browser to reject cookies, or you can prevent the collection of data generated by the cookies and related to your use of this website and the processing of this data by Google by accessing the Google Ads Settings and setting the personalization buttons to “Off”. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page or control the use of device identifiers by using their device’s settings.

If you want more information about dynamic remarketing, please check Google’s privacy policy.

Deactivate Google Analytics

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of our website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information can be viewed on the website: https://tools.google.com/dlpage/gaoptout bzw. unter https://www.google.com/intl/de/analytics/privacyoverview.html (general information about Google Analytics and data protection). We would like to point out that the code „gat._anonymizeIp();“ has been added to our website Google Analytics to ensure anonymous collection of IP addresses (so-called IP masking). You can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website: Disable Google Analytics.

We also use Google Analytics to evaluate data from AdWords and the double-click cookie for statistical purposes. If you do not wish this to take place, you can disable it from the Ads Preferences Manager.

If you only want to disable or change Google Analytics to display content that matches your interests, including ads, you can change your settings for the Google Display Network in Display settings

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy here: https://www.hotjar.com/legal/policies/privacy

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link: https://www.hotjar.com/legal/compliance/opt-out

5. Use of Leadfeeder technology

We use the LeadFeeder service as a lead generation tool. LeadFeeder accesses the list of IP addresses of website visitors provided by Google Analytics in the evaluation and links the list of IP addresses with information about the companies that can be found on the Internet under these IP addresses. Due to the shortening of the IP address of website visitors already carried out when using Google Analytics, a direct personal reference is not established. Only company visitors can be assumed. Leadfeeder is integrated in our CRM System & E-Mail Marketing tool. LeadFeeder is a service of Liidio Oy, Mikonkatu 17 C, Helsinki 00100, Finland. LeadFeeder’s privacy policy can be found at https://www.leadfeeder.com/privacy/

6. List of cookies

[cookie_audit columns=”cookie,description” heading=”The below list details the cookies used in our website.”]

7. How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the [cookie_settings]
options.

This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

We provide you with choice over the use of cookies as described in this policy. Please note that our websites may not work correctly if you change certain preferences, such as disabling all cookies. Please also note that after applying these settings, you will continue to receive advertising, although it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.